Ola CEO Bhavish Aggarwal and comedian Kunal Kamra are trending on social media as their online spat escalates into a full-blown confrontation on X, with both sides making pointed criticisms. This heated exchange stemmed from a discussion about customer service post the sales of Ola's electric scooters. Let's dive into the full story.
How did the online clash begin?
Recently, a fierce debate erupted on social media platform Twitter (now X) between Ola CEO Bhavish Aggarwal and comedian Kunal Kamra. The incident began when Kamra criticized the company, citing service issues faced by customers of Ola Electric Scooters. In response, Bhavish Aggarwal sharply rebuked Kamra's criticism, leading to a flurry of posts where both parties engaged in a battle of words.
The post that ignited the debate
Stand-up comedian Kunal Kamra kicked off the controversy with a video on Twitter showing numerous Ola electric scooters at a service center, raising concerns about customer service. In his post, Kamra questioned, 'Is this what the voice of Indian consumers is? Should they accept this? Two-wheelers are a lifeline for many daily wage workers.' Kamra even tagged Union Road Transport and Highways Minister Nitin Gadkari, questioning India's EV usage. He urged Ola customers experiencing issues to share their stories publicly.
Ola CEO labels the post as paid tweet
Bhavish Aggarwal swiftly responded to Kamra's post, disregarding concerns over customer service. Aggarwal accused Kamra of being paid for such posts, stating, 'If you care so much, come help us! I'll pay you more than your failed comedy career earnings from this paid tweet. Or stay silent and let us focus on solving genuine customer issues. We're expanding our service network swiftly to clear the backlog.'
Kamra fires back with a bold statement
The exchange didn't end there. Kamra retorted that if Aggarwal could prove he was paid for his tweet or any other statements against private companies, he'd delete all his social media posts and remain silent forever. Kamra added, 'You can’t give a 100% refund to those who've purchased OLA in the last four months, but you want to pay me, someone who isn't even a customer.'
Persistent in his confrontation, Bhavish Aggarwal responded to Kamra's post with biting words, 'Does it hurt? Is it painful? Come to the service center; there’s plenty of work. I'll compensate you better than your flop show earnings.' Aggarwal further wrote in another post, 'Couldn't become a comedian, now aim to be a leader. Improve your research next time, and our service center doors are open for you to come help us, perhaps learn some genuine skills for a change.'
