Users from various countries, including India and the United States, are struggling due to a Microsoft server outage. In response, Hyderabad Airport reported that IndiGo staff has issued handwritten boarding passes for immediate flights. Notably, the server issues have affected flight services globally, with numerous airlines unable to operate their scheduled flights.
Source: aajtak
Air India has announced that their digital systems are impacted by the issues in Microsoft's servers.
Source: aajtak
What Caused the Server Problems?
It is rumored that the services were disrupted due to problems in the cybersecurity platform CrowdStrike. Airlines such as IndiGo and SpiceJet have indicated that their services are grounded due to server issues. Airport check-in and check-out systems have malfunctioned, and the booking services are also affected, hitting American aviation services the hardest. The American emergency number 911 has been affected in multiple regions, leading to a disruption in non-emergency call center services as well.
Banking, telecom, media outlets, and airline services have been impacted in countries like Australia and Germany. Australia's National Cyber Security Coordinator has noted that various companies experienced significant service disruptions on Friday afternoon.
Both SpiceJet and IndiGo have cited similar technical problems. Not only aviation services but also banking, ticket booking, and stock exchange operations have been impacted in several countries.
The Directorate General of Civil Aviation (DGCA) in India has stated that a decision to halt airlines has not yet been made. The DGCA is a statutory body of the Indian government that regulates civil aviation.
Berlin Airport has suspended flights due to technical failures. A social media post by the airport operator mentioned delays in check-in due to server issues.
Major US airlines, including American Airlines, Delta, and United have allegedly halted all flights as a precaution.
Schiphol Airport in Amsterdam, one of Europe's busiest locations, has been affected by this Microsoft server issue. A spokesperson commented that it has had an impact on flights arriving and departing from Schiphol.
Travelers at Edinburgh Airport in the UK were unable to use automated boarding pass scanners, with security monitors displaying a 'server offline' message.
Turkish Airlines has faced challenges in ticketing, check-in, and reservation processes due to a global technical fault in their information systems.
Amsterdam's Schiphol Airport, one of Europe's busiest hubs, has been struck by the setback in Microsoft's server. The spokesperson remarked the glitch affected inbound and outbound flights from Schiphol.
Travelers at Edinburgh Airport were hindered from using the self-service boarding pass scanners as the security monitors flashed a 'server offline' message.
Turkish Airlines has encountered issues in ticketing, checking in, and the reservation process due to a chronic technological problem affecting their information systems.